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Improved performance but reduced profit

Geir Isaksen. Foto: Mads Kristiansen

The growth in number of train passengers continues, and there was 2.4 per cent more train journeys in the first interim period compared to the same period the year before.

Customer growth and satisfied customers

"It's gratifying that more people travel by train. Punctuality is improved and our customers are more pleased with service and information than before. We have measured the customer satisfaction of our train passengers in the same way since 2002, and have never had such good results as now," says Geir Isaksen, CEO of NSB.

Bus operations in NSB have seen a passenger growth of 10.9 per cent, and also achieve a very good customer satisfaction. For goods by rail, volumes are somewhat lower than for the same period last year, but punctuality has improved, and now exceeds 95.3 per cent.

NSB earnings reduced compared to last year

Profit for the Group in the first quarter of 2017 was NOK 63 million before tax, compared to NOK 638 million reported for the same period in 2016. Due to the rail reform, the result in 2017 is not comparable to previous results. In connection with the railway reform, the NSB Group transferred the ownership of train maintenance, rolling stock, ticketing solutions and property to the Ministry of Transport and Communications at the start of 2017.

- 2017 is the first year for the new NSB Group. We have divested businesses as a result of the railway reform and therefore we deliver a result that is difficult to compare with the corresponding period in 2016. We experience stable revenue and a result in line with our expectations both in passenger train and bus operations during the first four months of the year. On the other hand, it is very challenging to operate freight transport by rail at the moment, says Isaksen.

Freight traffic on the railway can be negatively affected by new rail traffic charges

CargoNet, NSB's freight business, experienced a decline in freight traffic of five per cent in the first interim period, compared with the same period last year.

- Unfortunately, our own and the authorities' goal of moving more freight from road to rail, is not reached. We are experiencing a decline despite the fact that the quality of deliveries is increasing.

- The new proposal for increased rail traffic charges for freight trains will further aggravate developments. We fear that the price increase our customers will experience as a result of this increase in traffic charges will scare the customers away from the railroad and over to trailers, says Isaksen.

Schweigaards gate 23, 15. June 2017

Press contact:
Director of Communication, Elin Myrmel-Johansen, mobile: +47 934 80 538

Published: 15.06.2017, 13:17